Trip Insurance:
With life’s ever-changing situations surrounding vacations, we do recommend our guests look into purchasing travel insurance (we recommend Squaremouth) as well as checking local and international travel requirements.
Refund Terms by Room Type
Jr. Suite Ocean View and Lower Categories:
Fully refundable (minus transaction fees) until August 15, 2025.
1-Bedroom and 2-Bedroom Suites:
Deposits are non-refundable. This policy helps discourage speculative bookings of high-demand suites.
Refund Schedule Based on Cancellation Date
August 16 – September 30, 2025:
50% of your monies paid (less fees) will be refunded.
October 1 – November 30, 2025:
25% of total monies paid (less fees) will be refunded.
On or After December 1, 2025:
No refunds will be issued. However, a $500 credit will be applied toward any future main hotel 5+ night event. This credit will expire on March 1, 2027.
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